Social Media by Sarah Privacy Policy
Last updated: November 15, 2026
This policy explains what information Social Media by Sarah ("we", "us") collects when you visit our website or contact us, how we use it, and the choices you have.
Text messaging data
Your mobile number and text messaging consent are never sold, rented or shared with third parties or affiliates for their own marketing. We only share them with the service providers that help us deliver our messages.
1. Information We Collect
Personal information
When you fill out our form or contact us, you may give us your name, email address, mobile phone number, business name and details about your marketing goals.
Website usage information
Our website uses Lovable's visitor analytics. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
Communications
We keep records of the emails, calls and text messages you exchange with us so we can answer your questions and follow up on your inquiry.
2. How We Use Your Information
- To respond to your inquiry and schedule strategy calls
- To provide, manage and improve our social media marketing services
- To send the text messages you agreed to receive
- To understand how visitors use our website and make it better
- To meet our legal obligations
3. SMS Messaging & Compliance
Consent
We only text you if you check an SMS consent box on our form. Consent to receive texts is never a condition of buying our services. There are two separate boxes: one for non-marketing messages (inquiry updates, requests for details, appointment confirmations) and one for promotional messages (offers, content tips, service news).
Opting out
Reply STOP to any message to stop receiving texts. We'll send one message confirming you've been unsubscribed.
Frequency and costs
Up to 4 messages per month for each type you agreed to. Message and data rates may apply depending on your mobile plan.
Help
Reply HELP for assistance, or contact us at hello@socialmediabysarah.com or (555) 012-3456.
Carriers
Mobile carriers are not responsible for delayed or undelivered messages.
4. Information Sharing
Service providers
We share information only with trusted providers that help us run our business, such as website hosting, analytics and text messaging services. They may use it only to provide those services to us.
Website fonts
Our website loads its typeface from Google Fonts, so your browser connects to Google's servers, which receive your IP address and browser details when a page loads.
Legal requirements
We may disclose information when required by law or to protect our rights.
Business changes
If our business is sold or merged, your information may be transferred to the new owner, who must respect this policy.
5. Data Security
We use reasonable measures to protect your information. No method of sending or storing data online is completely secure, so we can't guarantee absolute security.
6. Cookies & Tracking
Our website does not set advertising or tracking cookies. The visitor analytics described above works without cookies.
7. Your Rights & Choices
You can ask us to see, correct or delete the personal information we hold about you, and you can opt out of text messages at any time by replying STOP. Email us at hello@socialmediabysarah.com.
8. Links to Other Websites
Our site may link to other websites, such as social media platforms. We're not responsible for their privacy practices.
9. Changes to This Policy
We may update this policy from time to time. The date at the top shows when it was last changed.
10. Contact Us
Questions about this policy? Reach us using the details below.
Social Media by Sarah
123 Main Street, Suite 200, Your City